Shipping policy
Shipping Policy
Order Processing
At Zaryaal, we are committed to processing and shipping your orders as quickly as possible.
All orders are typically processed within 24–48 hours (excluding weekends and public holidays). Once your order has been confirmed, it will be prepared and dispatched to our delivery partners for shipment.
Delivery Time
We currently deliver across Pakistan.
Estimated delivery time:
2–5 business days after the order has been processed and dispatched.
Please note that delivery times may vary depending on your location within Pakistan, courier availability, and high-demand periods such as Ramadan sales, holiday promotions, or special campaigns.
Shipping Fees
Shipping charges are calculated at checkout based on the delivery location and selected shipping method.
All applicable shipping costs will be clearly displayed before completing your purchase.
Order Tracking
Once your order has been shipped, you may receive a confirmation email or notification containing shipping details and tracking information (if available).
If you require assistance with tracking your order, our support team will be happy to help.
Delivery Delays
While we aim to deliver orders within the estimated timeframe, delays may occasionally occur due to factors such as:
- High order volumes during promotional events
- Courier or logistics disruptions
- Weather conditions or other unforeseen circumstances
We appreciate your patience and understanding in such situations.
Incorrect Shipping Information
Customers are responsible for providing accurate and complete shipping information at checkout.
If incorrect or incomplete address details are provided, delivery delays may occur or the order may be returned. Zaryaal cannot be held responsible for orders that cannot be delivered due to incorrect shipping information provided by the customer.
Damaged or Missing Items
If your order arrives damaged, defective, or incomplete, please contact us within 48 hours of receiving your package.
Our support team will review the issue and assist you with an appropriate resolution.
Contact Us
If you have any questions regarding shipping or delivery, please contact us:
Email: zaryaal01@gmail.com
Trade Name: Zaryaal
Location: Pakistan
Our support team will be happy to assist you.